Category Archives: Organizational Structures, Systems & Processes

Washington is Dysfunctional and in Critical Need of an Organizational Effectiveness Makeover

The United States’ Governmental structure and two party system is designed for conflict and compromise. Since the founding of the U.S. in 1776, there have been periods of relative calm and compromise and other periods of extreme dysfunctionality. Many people in … Continue reading

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Eliminating Organizational Silos and Internal Politics as Barriers to Organizational Effectiveness

The dictionary defines politics as activities that relate to influencing the actions and policies of a government or getting and keeping power in a government. The definition also includes the opinions that someone has about what should be done by … Continue reading

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The Frustration with Annual Employee Performance Reviews

Quantisoft conducts comprehensive employee surveys for many organizations across many industries. Our surveys include questions about the effectiveness of performance reviews and about ongoing performance feedback. More often than not employees comment that their performance reviews are not effective, that … Continue reading

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The HOE Survey Found that Most Organizations Need to Increase their Focus on Customers

The HOE Survey Found that Most Organizations Need to Increase their Focus on Customers The Holistic Organizational Effectiveness Survey includes several questions about the effectiveness of focusing on and executing well for customers. The survey uses a 1 – 5 … Continue reading

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Creating the Conditions for Organizational Learning and Executing on that Knowledge

In the early 1990’s two things surfaced that focused organizations on systemic learning and the need to become “learning organizations”. These were Peter Senge’s book, THE FIFTH DISCIPLINE – The Art & Practice of the Learning Organization and the introduction … Continue reading

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Business Processes Impact Holistic Organizational Effectiveness

Business process effectiveness is a key driver for achieving holistic organizational effectiveness. Processes used by employees and customers can be highly efficient and effective, or they can be cumbersome and cause frustration, delays, quality and reliability problems, poor timeliness and low … Continue reading

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Customer Focus is a Key Holistic Organizational Effectiveness Driver

The Holistic Organizational Effectiveness Survey includes eight questions that directly assess various aspects of the organization’s focus on and support for customers. Many of the other questions indirectly assess issues impacting customers. These are the eight questions that specifically focus … Continue reading

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Boosting Employee Engagement to Increase Performance and Holistic Organizational Effectiveness

Employee satisfaction drives employee engagement which in turn drives employee and organizational performance. Quantisoft  has experienced these interdependencies in the employee satisfaction surveys/employee engagement surveys we have conducted for businesses and other types of organizations since 1999. Workforce effectiveness is … Continue reading

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What are Your Organization’s Holistic Organizational Effectiveness Gaps?

Organizational effectiveness is the concept of how effective an organization is in achieving the outcomes the organization intends to produce. (Source: Wikipedia – Etzioni, Amitia. (1964). Modern Organizations. Englewood Cliffs, NJ: Prentice-Hall.) The Holistic Organizational Effectiveness Survey (HOE Survey) assesses … Continue reading

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