Category Archives: Technology, Business Processes & Suppliers

Creating the Conditions for Organizational Learning and Executing on that Knowledge

In the early 1990’s two things surfaced that focused organizations on systemic learning and the need to become “learning organizations”. These were Peter Senge’s book, THE FIFTH DISCIPLINE – The Art & Practice of the Learning Organization and the introduction … Continue reading

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Business Processes Impact Holistic Organizational Effectiveness

Business process effectiveness is a key driver for achieving holistic organizational effectiveness. Processes used by employees and customers can be highly efficient and effective, or they can be cumbersome and cause frustration, delays, quality and reliability problems, poor timeliness and low … Continue reading

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Customer Focus is a Key Holistic Organizational Effectiveness Driver

The Holistic Organizational Effectiveness Survey includes eight questions that directly assess various aspects of the organization’s focus on and support for customers. Many of the other questions indirectly assess issues impacting customers. These are the eight questions that specifically focus … Continue reading

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The Impact of Information Technology and Business Processes on Achieving Holistic Organizational Effectiveness

Shortfalls in  information technology and business process effectiveness are significantly impacting the Holistic Organizational Effectiveness (HOE) of  most businesses, governmental, not for profit and other types of organizations.  Today, organizations rely heavily on technology and business processes to make their people more … Continue reading

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How Excellent is Your Organization’s Workforce?

The Holistic Organizational Effectiveness Survey found that most organizations are falling far short in doing the things necessary to create a highly effective workforce. Achieving workforce excellence is a dream more than a reality. The survey includes a section on … Continue reading

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What are Your Organization’s Holistic Organizational Effectiveness Gaps?

Organizational effectiveness is the concept of how effective an organization is in achieving the outcomes the organization intends to produce. (Source: Wikipedia – Etzioni, Amitia. (1964). Modern Organizations. Englewood Cliffs, NJ: Prentice-Hall.) The Holistic Organizational Effectiveness Survey (HOE Survey) assesses … Continue reading

Posted in Culture, Enterprise Risk Management (ERM), Environmental Sustainability, Financial Planning, Management & Measurement, Governance, Holistic Organizational Effectiveness, Innovation, Organizational Structures, Systems & Processes, Performance Measures & Reward Systems, Senior Leadership Team, Strategy, Technology, Business Processes & Suppliers, Uncategorized, Workforce Excellence | Tagged , , , , | Leave a comment