We conduct employee satisfaction surveys, employee engagement surveys, customer satisfaction surveys, business risk surveys, IT customer satisfaction surveys, 360 leadership surveys and a wide range of other employee surveys, customer surveys, enterprise surveys, industry surveys and sector surveys for organizations interested in increasing their performance and competitiveness.

Our customers include Fortune 500 and middle market companies, and businesses with fewer than 100 employees across many industries. Our customers also include universities, associations, not-for-profit and other types of organizations.

Our Mission – Conducting surveys that provide
business intelligence for running your
organization more competitively and profitably

How well is your organization performing?

Providing intelligence, value and results

Our objective for every one of our survey clients and for every survey we conduct is to gather actionable information and insight that, when acted on, will generate a strong bottom-line payback and solve any problems that may have been the catalyst for conducting the survey.

Quantisoft's online surveys and other survey approaches provide information and insight managers need to compete and thrive

Our surveys gather actionable information and insight from employees and customers, identifying opportunities for enhancing employee and customer satisfaction, loyalty and retention, enabling our clients to achieve breakthroughs in organizational and bottom line performance.
Quantisoft's online surveys take the pulse of your organization, validating where your organization is healthy and pinpointing problems and opportunities for achieving organizational vitality and success.
Surveys can gather information and insight from your company's entire employee or customer population, or they can focus on specific segments where significant opportunities or problems are apparent.
Quantisoft's surveys gather timely business intelligence for identifying and analyzing internal and external risks and threats, for identifying systemic and hidden problems and opportunities, and for connecting the dots.
Our surveys enable you to assess how well your organization is executing, and to plan for the future.

Key questions driving your organization's
performance and bottom line

How satisfied and engaged are your employees?
How satisfied are your customers?
Is your quality and customer service attracting and keeping customers, or is it losing customers?
How effective is your IT customer support?
How effective are your leaders?
What percent of your employees understand and actively support your Mission, Vision and Values?
Is internal communications hurting organizational effectiveness and performance?
Is employee turnover impacting costs and your customers?
What risks does your company face?
How can you significantly increase your company's sales?
Are quality and customer service driving customer satisfaction?
How effective are your business processes and practices?
Are innovation and entrepreneurship encouraged and nurtured?
What is it like to work for your company?
What is it like to be a customer of your company?
Are your employees and customers thinking about going to your competition?

...How do you know?

Quantisoft's online surveys and other survey approaches provide answers and solutions to these and other key questions

Quantisoft's survey solutions

Employee Surveys	Customer Surveys	Enterprise Assessment Surveys	Industry and Specialty Surveys
Employee engagement surveys	Customer satisfaction surveys	Sarbanes-Oxley surveys	Municipal opinion surveys
Employee satisfaction surveys	IT customer satisfaction surveys	Ethics & compliance risk culture surveys	Law firm surveys
Employee retention surveys	Call center satisfaction surveys	State privacy regulation surveys	Association member surveys
Employee exit interview surveys		Risk assessment surveys	Surveys designed to meet your special needs
Employee benefits opinion surveys		Contract risk assessment surveys
360 leadership surveys		Going Green surveys
Sales force surveys		Strategic organizational assessment surveys
		Business process assessment surveys

Identifying important psychological aspects of employee and customer behavior with Customer Satisfaction Surveys, Employee Satisfaction Surveys, Employee Engagement Surveys, 360 Leadership Surveys, IT Customer Satisfaction Surveys and other Online Surveys

Quantisoft's online surveys tell you what's on the minds of your employees and customers, the important psychological aspects that influence employee and customer decisions, behavior and actions. This is powerful information that does not show directly in your company's financial and other business measurements. Financial and other metrics measure results in terms or profit, sales, inventory, volumes and other hard data.

Our customer satisfaction surveys, employee satisfaction surveys, employee engagement surveys, 360 leadership surveys, IT customer satisfaction surveys and other types of online surveys provide quantifiable information about employee and customer psychological and behavioral issues that impact your company's financial and other measurements, identifying what needs to be done to strengthen these hard data measurements. Our surveys also strengthen your company's risk management, identifying and assessing business risks, quantifying the importance of business risks and the likelihood of risk incidents.

Quantisoft's Employee Surveys and Customer Surveys Provide a
Snapshot of What is on the Minds of Employees and Customers

Quantisoft's high-payback surveys enable your organization to

Enhance customer satisfaction and loyalty
Significantly reduce costs and increase profit when survey findings are acted on
Identify hidden problems, opportunities and possible solutions
Create a roadmap for making breakthrough improvements
Focus resources on areas with the highest priority and the largest payback
Make better, more informed decisions
Identify product strengths and weaknesses
Increase employee engagement, satisfaction, performance and loyalty
Execute more effectively...sales, customer service, operations, marketing, HR, etc.
Increase process efficiency and quality
Strengthen the culture of collaboration and change
Enhance your "employer of choice" reputation
Reduce risk and facilitate risk management
Achieve significantly higher levels of organizational effectiveness
Become more competitive

Quantisoft's surveys provide Intelligence for developing Business Strategies and tracking progress in Strategy Execution

The more your organization learns from your employees and customers about their current and recent experiences, the more you will know about what to do in the future.

Quantisoft's employee satisfaction surveys, employee engagement surveys, IT customer satisfaction surveys, 360 leadership surveys, risk surveys, customer satisfaction surveys and other surveys provide in-depth intelligence about your organization's current situation. This employee and customer intelligence enhances and clarifies your ability to decide where you want your organization to be in the short, intermediate and long term. The information and insight gained from our customized online surveys is highly effective in tracking ongoing progress in executing your organization's business strategy.

Quantisoft's Surveys are a Business Strategy Tool

Quantisoft's online survey and other survey approaches provide information and insight for achieving breakthrough increases in business performance and competitiveness

We help you decide which questions to ask...we know how to ask the questions, analyze and interpret survey responses, and create solutions for making needed change.

Surveys assess the Current Situation - Where we are today ⇒ Employees and customers will tell you all about the current situation...what's working and what's not working for them…what they like and what they dislike...what risks your organization is facing...how effective your business processes and practices are, and much more.
Surveys provide data for clarifying your Vision for the future and what needs to be changed – Where we want to be ⇒ Employees and customers are happy to tell you what they want…what it will take to get them to change their perceptions and behavior...and what you need to do to increase business performance and competitiveness.
Surveys gather suggestions and recommendations for making needed changes – How we will get there ⇒ Employees will provide suggestions on what to change to meet and exceed their expectations, to keep them loyal to your company, and to increase employee engagement and sales.

Strengthening balanced scorecard measurements with employee surveys, customer surveys and risk surveys

Many organizations have implemented balanced scorecard measurements to strengthen their business performance measurement process. Balanced scorecard measurement goes well beyond traditional emphasis on financial and operational measurements to include the customer perspective, the learning and growth perspective, the business process perspective and the financial perspective. Including information from an employee satisfaction survey, employee engagement survey, 360 leadership survey, customer satisfaction survey, IT customer satisfaction survey, risk survey or other type of survey ensures that you are including critical intelligence in your balanced scorecard.

Quantisoft coordinates and handles every aspect of the survey process

Design of survey questions to meet your specific objectives
Approach for optimizing the survey response rate
Survey notification and distribution
Survey response collection
Report generation
Analysis and recommendations - optional
Survey results communications plans - optional
Survey results action plans - optional
Survey action plan implementation support - optional

Bottom-line impact of Quantisoft's online surveys and other survey approaches

Survey value and results - If your organization conducts a Quantisoft survey and you are willing to ask the right questions and act on what employees and customers say, you can achieve a very significant impact on your bottom line. Depending on the type of survey and your company's willingness to take appropriate action, there is a high probability that you can:

Reduce costs by 5% - 10% or more
Reduce unplanned employee turnover by 5% - 50%
Increase customer retention rates by 5% - 50%
Increase business by 5% - 20% or more
Decrease risk related losses by 5% - 50%
Increase employee and customer satisfaction ratings by 10% - 75%
Increase the effectiveness of human capital and other assets by 5% - 25%
Achieve a payback of 5 - 100 times the cost of the survey, or more

Cost-effective survey solutions...providing value and a strong payback

Survey pricing - Quantisoft's survey pricing is highly affordable. Our proprietary survey software is powerful, our survey processes are efficient, and our overhead is low, enabling us to provide our survey customers with cost-effective survey solutions. We focus our time and expertise on defining your survey requirements, designing surveys that achieve results, administering surveys to optimize participation, producing insightful reports and analysis, and saving you time.

Survey proposals and price quotes - We define your general survey requirements and then provide you with a survey proposal that includes an affordable all-inclusive price quote. Our survey customers don't have to pay extra for reports sorted by employee or customer demographics, or pay based on the number of questions in the survey, as is the case with some other survey companies.

Quantisoft understands that your company is unique...and that your survey needs may also be unique

Customized surveys provide greater value - While companies can get value from almost any set of survey questions, surveys customized to meet your company's unique and special needs can provide more pertinent and comprehensive information and insight, and greater value.

Well designed and administered surveys are a powerful diagnostic tool - Imagine a doctor using the wrong diagnostic tool, or using a limited diagnostic tool when a more comprehensive test is needed. A wrong diagnosis can lead to inappropriate treatment, or no treatment at all, possibly resulting in pain, further degradation of the missed illness, and possibly much worse.

Like a doctor using the right diagnostic tools, interpreting the results accurately and providing the right course of action based on the comprehensive, accurate diagnosis, surveys are a highly effective diagnostic tool for companies only when they are well designed and include the right questions asked the right way. Surveys provide the greatest value when survey results are analyzed effectively and presented in a useful, easy to understand way that identifies and describes what is well and what is not, what needs to be changed and why it need to be changed, and provides information and insight for making the needed changes.

Providing value and results - Our objective for every one of our survey clients, and for every survey we conduct, is to gather actionable information and insight that, when acted on, will generate a strong bottom-line payback and solve any problems that may have been the catalyst for conducting the survey.

Survey proposals and price quotes - Before we provide you with a proposal, which includes a description of the survey approach, methodology, survey reports, pricing and other pertinent information, we talk with you to determine your company's requirements for the survey. Depending on your requirements for the survey, we can:

Customize surveys to meet your company's unique needs.
Conduct your survey using a wide range of surveys we have successfully used, or with appropriate changes reflecting your company's needs.
Use any survey questions you have previously used.

If you are looking to increase your organization's performance and competitiveness, strengthen your risk management process, measure and increase employee satisfaction and employee engagement, or assess customer satisfaction and increase sales and customer loyalty, then call us. Quantisoft is looking forward to talking with you and to the opportunity to providing your company with a high payback survey solution.

Please contact us to receive a free, no obligation proposal and price quote.

Quantisoft's Employee Surveys, Customer SurveysIT Surveys, Risk Surveys, Enterprise Surveys,Industry Surveys and Sector Surveys

Business Research Surveys ProvidingActionable Information, Knowledge and Insight

Quantisoft is a full-service survey company