About Quantisoft

Employee surveys, customer surveys, IT customer satisfaction
surveys, business risk surveys and other assessments
increasing business performance and sustainability

Company overview

• Assessing and enhancing employee satisfaction, engagement, retention and loyalty, and measuring/enhancing organizational effectiveness and corporate culture.
• Assessing customer satisfaction and identifying ways to increase sales, customer satisfaction and loyalty/retention.
• Assessing IT customer satisfaction and performance.
• Assessing HR customer satisfaction and linkage to business strategy.
• Assessing business risk and business process effectiveness.
• Assessing business process effectiveness identifying productivity, quality, customer service, process timeliness and other improvement opportunities.
• Finding hidden information and perceptions that enable organizations and their leaders to make breakthrough improvements.
• Identifying the changes that are needed to make your business/organization more nimble, profitable and sustainable. Our online surveys accomplish this by identifying ways to increase employee and organizational effectiveness and performance, ways to enhance the performance and value of IT, HR and other critical resources, ways to increase customer satisfaction and retention, and by identifying ways to manage/mitigate known and unknown risks.

Experience and Expertise - Online Surveys/Web Surveys

Employee surveys, customer surveys, IT customer surveys, risk surveys and other types of assessments

• Designing online surveys and paper surveys
• Conducting/administering surveys
• Analyzing survey results
• Communicating survey results
• Developing and implementing survey action plans

Consulting and Technology

• Performance improvement consulting
• Business metrics
• Productivity improvement
• Quality and customer service improvement
• Human Resources management
• Risk assessment
• Technology development
• Database management
• Operations management
• Business process improvement and reengineering
• Business strategy

Quantisoft's online survey/web survey solutions

Reasons to make Quantisoft your survey company

• Quantisoft has extensive survey experience and expertise.
• We know the questions to ask and the way to ask them.
• We work with you to optimize the response rate.
• Your employees will be confident that their responses are anonymous when you use Quantisoft, an independent survey company.
• You receive comprehensive "easy to read and understand reports" very quickly, eliminating your need to spend days creating useful reports when you use self service online survey software.
• Quantisoft is proactive and highly responsive throughout the survey process.
• Optional - We analyze your survey's results and provide you with an executive summary report that includes a summary of the findings, recommendations for action (action plan), benchmarking comparison of your results and presentation meeting with your senior team. Our "outside" analysis and recommendations are objective and unbiased, based on extensive experience without possible biases and constraints that sometimes limit the benefits of surveys when conducted and analyzed in-house. We also provide follow-on consulting support as needed to help you implement the changes identified in your surveys.
• Our pricing is very affordable. The price we quote in our proposal is the price you pay. We do not nickel and dime you and charge extra for reports. Our online surveys/web surveys generate a very large payback very quickly when the findings are acted on. The question should never be "can we afford to have Quantisoft conduct our surveys?". The question should always be, "can we afford not to?".
• As one of the leading online survey companies, our goal is to earn and keep your business, ensuring that your surveys provide you with the best possible information and insight from your employees, your customers and from our reports and analysis. When we conduct your surveys periodically/annually, you receive trend data comparing the current survey data with data from your previous surveys at no additional cost. Conducting online surveys/web surveys periodically is a highly cost-effective way to measure ongoing performance and progress, and for identifying new challenges and opportunities in a fast changing and highly competitive world.