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Quantisoft's Surveys: "Managing With Metrics"
Some of the many types of high impact surveys we conduct include:
- Employee opinion/satisfaction/engagement surveys
- Employee exit interview surveys
- Employee turnover assessment surveys
- Employee benefits feedback/satisfaction surveys
- Training effectiveness feedback surveys
- Strategic organizational assessment surveys
- Customized surveys to meet your organization's special information/feedback needs
- Focused employee retention surveys
- Exit interview surveys
- Former employee feedback/opinion surveys
- Make changes to the benefits plan based on employee feedback.
- Get greater value from the benefits dollars spent by your company.
- Provide employees with benefits they want and need.
- Identify changes to benefit plans to help to attract new employees and retain existing employees.
- Increase employee satisfaction and performance.
- Provide leaders with honest, anonymous feedback for increasing their effectiveness.
- Create and maintain organizational leadership competency inventory/database.
- Identify training and development needs for individual leaders and the organization overall for 36 leadership criteria.
- Identify high potential leaders based on feedback from any or all of the following groups: the leader's direct reports, peers and leaders at a more senior level.
- Focus recruiting and hiring based on the organization's leadership criteria.
- Gain critical information and insight for increasing the effectiveness of your organization's leaders at all levels of your organization.
- Use leadership assessment survey data for succession planning.
- Use leadership as a competitive advantage (enhanced reputation, increased profit, increased business growth, improved employer of choice status, etc.).
- Periodic sales force satisfaction/opinion surveys
- Sales force pulse surveys
- former sales employees feedback/opinion surveys
- Sales manager opinion surveys
- Customer opinion/satisfaction/engagement surveys
- Pulse surveys
- Periodic (e.g. semi-annual or annual) feedback surveys
- Transaction/incident surveys
- Customized customer surveys
- Help desk support
- Desk side service and support
- Break fix support
- Install, move, add, change (IMAC) support
- Resolver applications maintenance support
- Software development
- Server operations
- Hardware repair
- IT procurement
- IT training for IT employees and customers
- Project management office -- PMO
- IT employee engagement - satisfaction
- Call center customer satisfaction surveys
- Periodic call center surveys
- Follow-up call center transaction and incident surveys
- Enterprise and operational risk
- Employee and customer legal risk
- Employee turnover
- Business interruption/continuity risk
- Capacity utilization/availability risk
- Regulatory and legal compliance risk
- Fraud risk
- Environmental risk
- Outsourcing risk
- Technology risk
- Bias, diversity and abuse risk
- Management succession risk
- Fiduciary risk
- Gather energy saving suggestions from your company's employees, getting all employees involved.
- Assess your employees' awareness of your company's Going Green initiatives and how well employees understand what your company is doing to Go Green.
- Send a message to employees that your company cares about Going Green and that you value ideas and feedback from employees.
- Measure ongoing Going Green progress by conducting Going Green Surveys annually.
- Increase employee awareness about Going Green and the need to support your company's Going Green initiatives. It will get employees thinking about how they can contribute to the Going Green effort.
- Encourage your employees to adapt your company's Going Green concepts to their personal life, which can be good for everyone.
- Save your company money.
- Increase the sustainability of your company.
- Strategic Organizational Assessment Review Survey (SOARS)
- Best practice processes enhance customers' experience with your company...they will tell other people and remain loyal customers.
- Identify opportunities for process improvements from employees and/or customers.
- Identify and fix recurring process problems impacting customers, productivity, quality, timeliness, employee knowledge, customer service and costs.
- Reduce the number of customer problems and complaints.
- Improve communications within your organization and with customers.
- Increase employee morale by making their jobs easier and more productive, providing them with processes, information, training and tools they need to be more productive.
- Use business process effectiveness survey results to prioritize performance improvement initiatives and projects.
- Resident opinion surveys
- Business opinion surveys
- Partner evaluation feedback surveys
- Associate attorney evaluation surveys
- Associate attorney development surveys
- Administrative staff feedback surveys
- Opinion/engagement/satisfaction surveys
- Risk assessment surveys
- Member satisfaction surveys
- Periodic feedback surveys
- Transaction and incident surveys
- Customized member surveys
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