Survey Types
Employee Surveys
Customer Surveys
Enterprise Assessments
Industry Assessments
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Quantisoft's Online Employee Survey and Customer Survey Solutions "Managing With Metrics"
Employee surveys and HR surveys
- Employee opinion/satisfaction/engagement
- Employee exit interview
- Employee turnover assessment
- Employee benefits feedback/satisfaction
- Training effectiveness feedback
- Organizational effectiveness assessment
- Customized assessments to meet your organization's special information/feedback needs
- Strengthening your organization's sustainability, performance, reputation, growth and profitability
- Increasing employee engagement and performance
- Increasing employee satisfaction, loyalty and productivity
- Identifying hidden problems, opportunities and possible solutions
- Creating a roadmap for making breakthrough improvements
- Focusing managers' energies on areas with the highest priority and the largest payback
- Identifying barriers to innovation and entrepreneurship
- Identifying internal communications problems, a significant cause of dissatisfaction and poor performance
- Identifying ways to strengthen corporate culture and trust between leadership and employees
- Strengthening the culture of collaboration and change
- Assessing HR customer satisfaction and HR's performance
- Measuring how well HR strategy and service performance is linked with business strategy
- Focused employee retention
- Exit interview
- Former employee feedback/opinion
- Make changes to the benefits plan based on employee feedback.
- Get greater value from the benefits dollars spent by your company.
- Provide employees with benefits they want and need.
- Identify changes to benefit plans to help to attract new employees and retain existing employees.
- Increase employee satisfaction and performance.
- Provide leaders with honest, anonymous feedback for increasing their effectiveness.
- Create and maintain organizational leadership competency inventory/database.
- Identify training and development needs for individual leaders and the organization overall for 36 leadership criteria.
- Identify high potential leaders based on feedback from any or all of the following groups: the leader's direct reports, peers and leaders at a more senior level.
- Gain critical information and insight for increasing the effectiveness of your organization's leaders at all levels of your organization.
- Sales force satisfaction/opinion
- Sales force pulse
- Former sales employees feedback/opinion
Customer Satisfaction Surveys/Customer Opinion Surveys
- Customer opinion/satisfaction/engagement
- Pulse surveys
- Transaction/incident
- Customized customer survey solutions
- Help desk support
- Desk side service and support
- Break fix support
- Install, move, add, change support
- Application support/Software development
- IT's communications with users
- Hardware ordering and replacement (desktops, laptops, printers, scanners, smartphones)
- IT training for IT employees and customers
- Network effectiveness
- IT employee engagement - satisfaction
- Call center customer satisfaction surveys
- Follow-up call center transaction and incident assessments
Enterprise Surveys
- Operational
- Customer
- Employee
- Supplier
- Business interruption/continuity
- Capacity utilization/availability
- Regulatory and legal compliance
- Fraud
- Environmental
- Outsourcing
- Technology
- Bias, diversity and abuse
- Management succession
- Fiduciary
- Pre integration M&A identifying differences and gaps between organizations being merged
- During M&A integration, assessing progress of integration initiatives
- Post merger/acquisition measuring the success of the merger & acquisition integration process and identifying integration issues that still require improvement
- Facilitates Sarbanes-Oxley 404 compliance
- Enables increased transparency, fewer surprises and more effective risk management, strengthening investor, public and regulatory confidence
- Improved overall control culture
- Better business risk information for Management and Audit Committees
- Enhanced processes and controls to drive operational effectiveness
- Improved Corporate Governance Process
- Better alignment of IT with the business
- Facilitates Board of Directors Oversight
- Greater financial accountability
- Increased effectiveness of employees
- Helps define training requirements for ensuring a Sarbanes-Oxley Ethical and Compliant Culture
- Improve contract tracking and compliance resulting in reduced contract creation and contract management costs
- Ensure suppliers and other outside parties are complying with your organization's contracts
- Determine how well contract practices and processes have been communicated and are being followed across the organization
- Reduce the risk of unauthorized creation and signing of contracts
- Ensure that paper and electronic contracts are stored securely
- Gather energy saving suggestions from your company's employees, getting all employees involved.
- Assess your employees' awareness of your company's Going Green initiatives and how well employees understand what your company is doing to Go Green.
- Send a message to employees that your company cares about Going Green and that you value ideas and feedback from employees.
- Increase the sustainability of your company.
- Assess organizational effectiveness holistically to identify ways to significantly boost the key drivers of employee and organizational performance, customer satisfaction and retention, competitiveness, organizational sustainability and profit.
- Identify best practice processes.
- Identify opportunities for process improvements from employees and/or customers.
Industry/Sector Surveys
- Resident opinion
- Business opinion
- Partner evaluation feedback
- Associate attorney evaluation
- Associate attorney development
- Administrative staff feedback
- Opinion/engagement/satisfaction
- Risk assessment
- Member satisfaction
- Periodic feedback
- Transaction and incident
- Customized member
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