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Employee surveys, customer surveys and risk survey solutions assessing and boosting business performance, and strengthening your company's ability to compete effectively

Using Surveys to Assess Key Drivers of Business Performance

Providing Information and Insight for Making Better Decisions and
Achieving Breakthrough Increases in Business Performance

Every business is unique, even if it has competitors doing the exact same things. Every organization has a unique combination of business drivers including their leadership, corporate culture, IT environment, employees, vision for the future and other drivers of their business.
Employee satisfaction surveys, employee engagement surveys, customer satisfaction surveys, IT customer satisfaction surveys, risk surveys and other types of surveys are a quick and cost effective way to assess any organization's business drivers. Quantisoft's surveys identify strengths, weaknesses, opportunities, threats and problems. Depending on the type of survey, comments and suggestions received from employees, customers and other groups provide a wealth of information and insight for increasing employee and business performance and making better, more informed decisions.
Conducting an employee satisfaction survey/employee engagement survey, customer satisfaction survey, risk survey or IT customer satisfaction survey will identify the business performance drivers that need strengthening and point to solutions for significantly increasing business performance. Which drivers of business performance are negatively impacting your business' performance? What does your business need to do to increase performance? Employee surveys, customer surveys, IT customer surveys and risk surveys provide answers and solutions.
The following table includes many typical drivers of business performance. Any individual or combination of business performance drivers can be placing a drag on your organization's performance. Even if your business or other type of organization is performing well, how much better might it perform by identifying and strengthening specific business performance drivers that are negatively impacting business performance?
Business Performance Drivers
Leadership Corporate
Culture
Products &
Services
Employee
Satisfaction
Customer
Loyalty
Risk Assessment
& Management
Execution Mission IT Customer
Satisfaction
Employee
Engagement
Customer
Expectations
Compliance
Communications Vision IT Performance Competencies Customer
Requirements
Sarbanes Oxley
404 Risk Culture
Entrepreneurship Values Business
Processes
Training Customer
Satisfaction
Privacy
Regulation
Compliance
Ingenuity &
Innovation
Ethics &
Integrity
Business
Practices
Development Competitiveness Procurement/
Suppliers
Organizational
Effectiveness
Strategy Policies Performance
Measurement
Quality &
Reliability
Business
Partners
Teamwork &
Collaboration
Sustainability Having Needed
Tools & Resources
Recruiting &
Hiring
Customer
Service
Community
Managing Change Agility Information
Availability &
Access
Employee
Retention
Sales Safety
HR Planning &
Management
Resilience Knowledge
Management
Compensation &
Benefits
Sales Force
Effectiveness
Productivity
Supervisor/
Manager
Effectiveness
Diversity
Management
Balanced
Scorecard
Measurement
Reward &
Recognition
Marketing Cost
Management
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